Accessibility statement

University of Warsaw is committed to making its website accessible, in accordance with Act of 4 April 2019 on digital accessibility of websites and mobile applications operated by public sector bodies. This accessibility statement applies to ombudsman.uw.edu.pl

• Date of website publication: 22 September 2022.
• Last major update: 7 August 2025 .

Status of digital accessibility

This website is partially compliant with the annex to the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public sector bodies due to the non-compliances and exemptions listed below:

Inaccessible content

Non-compliance with the requirements set out in the annex

• Links
  • The site contains links for downloading documents that do not specify their format.
  • The site contains links within image with no or insufficient ALT attribute.
  • The site contains repeated links.
• Headings
  • The H1 heading is missing on some of the pages.
• Landmarks
  • The site does not contain a navigation landmark.
• Slideshows
  • The main page contains a slideshow with controls in a language that is different from the site’s default language.
• Site map, understandability of site structure, ease of finding the information
  • The site does not contain site map.
• Alternative text for images
  • The site heading is an image link with no alternative text.
  • The site contains text images without alternative text.
• Contrasts and colours on the site
  • The site contains elements that do not meet contrast requirements.
  • The site contains texts on images that may not meet contrast requirements.
• Accessibility of clickable items
  • The site contains clickable items that cannot be operated through a keyboard.
• Highlighting links and other important elements on the site
  • The site contains links that are distinguishable only by colour, which do not meet contrast requirements.
• Logical sequence of keyboard focus
  • The site skips the location of focus for some menu items.
• HTML/CSS validation
  • There are problems with HTML validation on the site.
• User interface accessibility
  • Interface of the site contains elements that are inaccessible or difficult to operate.

Preparation and update of the accessibility statement

• This statement was prepared on: 7 August 2025.
• Date of the last review of the statement 7 August 2025.

The statement was prepared based on an assessment conducted by Office for Persons with Disabilities (BON), UW. Results of the conducted assessment of the website compliance with digital accessibility requirements: Audit report (available in Polish only) - will open in a new window

Feedback and contact information

You can report all digital accessibility issues of this website to: Judyta Zeszczuk by email jzeszczuk@uw.edu.pl or by calling 22 55 27 575.

When submitting such a request, please provide:

• your full name,
• your contact details (e.g., phone number, email),
• the exact web address of the page where the digital accessibility issue occurs,
• a description of the problem and the most convenient way for you to resolve it.

We will respond to your request as soon as possible, but no later than within 7 days of receiving it.

If that deadline is too short for us, we will inform you accordingly. In that message, we will provide a new deadline by which we will correct the reported accessibility issues or provide the information in an alternative format. This new deadline will not exceed 2 months.

If we are unable to ensure digital accessibility of the website or content indicated in your request, we will offer you access to them in an alternative way.

Handling of requests and complaints related to accessibility

If, in response to your request for digital accessibility, we refuse to ensure the accessibility you requested and you do not agree with this refusal, you have the right to file a complaint. You also have the right to file a complaint if you do not agree to use the alternative access method we proposed in response to your request for digital accessibility. You can submit a complaint by post or email to the Accessibility Coordinator at the University of Warsaw:

Paweł Wdówik - Accessibility Coordinator, address: Dobra 55 street, room no. 1.019 (first floor), 00-312 Warsaw, e-mail: dostepnosc@uw.edu.pl

Helpful information can be found on the government portal gov.pl (available in Polish only).

You can also inform the Commissioner for Human Rights about this situation and request intervention on your behalf.

Additional Information

Architectural accessibility

Full list of buildings belonging to the University of Warsaw with information on their architectural accessibility.

The Leading Unit declares the architectural availability of the building: Library of University of Warsaw at Dobra Street, postcode 00-312 Warsaw, address 72 Dobra Street

Administrative Director: Iwona Niezbecka-Zawada

Phone: (22) 55 25 918

Email: i.niezbecka@uw.edu.pl

Entrance to the building

Two entrances to the University's Library building, the first from Lipowa Street, the second on the opposite side from 'the roundabout, the garden'. A slope from Lipowa Street towards the building. The double doors, between the vestibule, manually opened. One wing 90 centimetres wide, when both wings opened - 150 centimetres wide. Help available from Building's Security or from University's Library staff by telephone. No steps or thresholds in the entrances to the University's Library (BUW) building. Assistance obtained by telephoning Building's Security, open 24 hours a day, at telephone no. +48225525100 or +48225525153, or the BUW Information Desk, open during BUW opening hours, at telephone no. +48225525178 or +48225525179.

Corridors and passages

Flat corridors in the University Library building, without steps or thresholds. Doors to rooms 90 centimetres wide, handles at a height up to 110 centimetres. Lift doors 90 centimetres wide, the lift cabin 140 x 110 centimetres. The lifts in the building accessible without additional procedures.

Procedures

Access to the building for persons with disabilities requires assistance to open the door.

Extra help

Full information: on the websites, News and University's Library. It is recomended to follow Library's profiles on FB and Instagram. The library is open: Mon-Wed 1pm-8pm, Wed-Fri 9am-4pm Email: informacja.buw@uw.edu.pl. Chat: Ask the Librarian/Zapytaj Bibliotekarza (8am-6pm). Telephone no.: +48225525178/179 (Mon-Fri, 9am-4pm).

Bathrooms, toilets, changing rooms

Cloakrooms located on the ground floor of the University's Library building to the right and left of the University's Library entrance. In the cloakrooms bathrooms for persons with disabilities, on the right the women's one, on the left the men's one. Bathrooms for persons with disabilities are located: staircase 4 on the first and second floors in "open access". Staircase No. 9 "rogal" on level 2 underground to the third floor. No restrictions in terms of accessibility for persons with disabilities to cloakrooms or bathrooms.

Additional customizations

No Braille descriptions in the lecture's halls, secretariats and reception desk. An inductive loop located in the auditorium on level 2 underground. The auditorium not equipped with headphones for the loop. Braille room descriptions available in the Sport's" rooms on level 1 underground. No voice information in the lifts and Braille descriptions of the buttons.

Access and parking spaces

Bus stops located at Dobra Street next to the University Library. Zebra crossing with light and audio signals. Bus lines: 106, 118, 127

The right to enter with an assistance dog

Easy access with a guiding dog.

Additional information about the building

On the first floor at "catalogue hall" some architectural obstacles that make it difficult for persons with visual impairments to move around (protruding handrails of the spiral staircase).

Communication and Information Accessibility

PJM translator

If there is a need of the assistance of a Polish Sign Language interpreter, it is highly recommended to subbmit the application at University's Office for Persons with Disabilities at least 3 days before the actual date of the service. Contact to the OPD: telephone no.: +48 22 55 24 222, e-mail address: bon@uw.edu.pl, website: www.bon.uw.edu.pl.